Patients | Fertility Professionals | |||||
---|---|---|---|---|---|---|
N = 204 | N = 19 | |||||
Mean | Median | Std. Deviation | Mean | Median | Std. Deviation | |
Professionalism of fertility clinic staff | 6.75 | 7.00 | 0.57 | 6.47 | 7.00 | 0.69 |
Attitude and sensitivity of fertility clinic staff and their relationship with patients | 6.72 | 7.00 | 0.55 | 6.31 | 7.00 | 0.82 |
No change in the fertility clinic staff from start of treatment to end | 6.48 | 7.00 | 1.04 | 5.73 | 6.00 | 1.28 |
Provision of consulting services and follow-up support (medical, social and psychological factors) | 5.54 | 6.00 | 1.86 | 5.26 | 5.00 | 1.59 |
Information on the chances of success (taking baby home) | 5.63 | 6.00 | 1.58 | 6.00 | 6.00 | 0.88 |
Information on prognosis, different treatment options, clinical aspects and possible side effects of treatment | 5.47 | 6.00 | 1.61 | 5.63 | 6.00 | 1.21 |
Information about medical issues during pregnancy (multiple pregnancies, ectopic pregnancies, miscarriages) | 5.39 | 6.00 | 1.64 | 5.57 | 6.00 | 1.16 |
Information about potential health problems of “test tube babies” (defects, prematurity) | 4.86 | 5.00 | 1.83 | 5.36 | 6.00 | 1.21 |
Information on treatment costs | 5.09 | 6.00 | 1.95 | 5.21 | 6.00 | 1.81 |
Geographical accessibility | 6.40 | 7.00 | 1.17 | 5.36 | 6.00 | 1.83 |
Physical conditions in the operating room (New/old medical equipment) | 5.62 | 6.00 | 1.76 | 4.68 | 5.00 | 1.37 |
Physical conditions in the recovery room (number of beds, personal equipment cabinet, bathroom location, privacy) | 5.64 | 6.00 | 1.72 | 5.31 | 6.00 | 1.49 |
Physical conditions in the waiting room (New/Old, drinks available, reading newsletters, atmosphere) | 6.07 | 7.00 | 1.37 | 6.31 | 7.00 | 1.20 |
Waiting times | 5.55 | 6.00 | 1.72 | 5.94 | 7.00 | 1.47 |
Standby time on the waiting list | 5.27 | 6.00 | 1.76 | 5.52 | 6.00 | 1.67 |